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We only care about

one number.

A senior, in‑house team running paid ads, lead gen, SEO and email & SMS for brands that care about margin. No juniors, no outsourcing, no vanity metrics. Just the number that ends up in your bank account.

Studio · Austin, TX — 24 people · 0 juniors on accounts — Est. 2016

The Upside team reviewing a client growth chart together in the Austin studio

01 ●

10

Years in business

Since 2016, one office, zero rebrands

02 ●

24

Team

All senior. Average 9 years in role

03 ●

115+

Brands grown

From launch‑stage to $50M+ DTC

04 ●

$70M+

Revenue made

Tracked to the dollar, not estimated

Our story

“Agencies were selling clicks. Founders were buying profit. We started Upside to close that gap.”

Upside started in 2016 as two media buyers in an Austin spare room. Our clients kept asking the same question: the dashboard looks great, so why isn't there more money in the bank? We couldn't find an agency with a good answer, so we built one.

Today we're a senior team of 24 working across four channels. We still work the same way. Every plan starts with your margins, every report ends with profit, and the people on your sales call are the ones running your account.

James Dunn, founder of Upside

James Dunn

Founder · Paid media

How we work

Four rules.

No exceptions.

We wrote these down in our first year. They're the reason clients stay for years without being tied to a contract.

01 / 04 · Rule

Profit over vanity metrics

We report revenue and margin every Monday. Clicks and reach are inputs, never results.

02 / 04 · Rule

Senior people only

Every account is run by someone with 7+ years in the channel. No handoffs, no trainees.

03 / 04 · Rule

Ship weekly

New ads, pages, articles or emails go live every week. Testing never stops.

04 / 04 · Rule

Month‑to‑month

No lock‑in contracts. We keep clients with results and a 30‑day notice period.

The team

Senior people.

Real names.

You'll meet the people who run your account on the first call. They stay on it, and nobody hands you off to a junior.

James Dunn, founder and head of paid media at Upside

Paid Ads

James Dunn

Founder · Paid media

12 years buying media. Managed $60M+ in ad spend.

Ayesha Dune, head of lead generation at Upside

Lead Gen

Ayesha Dune

Head of Lead Gen

Built funnels for 200+ local and B2B businesses.

Crystal Lane, head of SEO at Upside

SEO

Crystal Lane

Head of SEO

Ex in‑house SEO lead at a $100M DTC brand.

Joshua Brown, head of retention and email at Upside

Email & SMS

Joshua Brown

Head of Retention

Klaviyo Master. Writes emails people read.

Maya Ortiz, creative director at Upside, editing ads in the studio

Paid Ads

Maya Ortiz

Creative Director

Directs every shoot, hook and edit we make.

Leo Park, head of data and tracking at Upside

All channels

Leo Park

Data & Tracking

Makes sure every number we report is real.

We're hiring

Do the best work

of your career.

Remote‑first, with an Austin studio for shoots. Four‑day weeks in August, and you'll work on brands you actually buy from.

2 audit spots left in October

Let's make your growth

profitable.

Tue 10:00

Taken

Wed 14:30

15 min · Video

Thu 11:00

15 min · Video

Fri 09:00

Taken

2 audit spots left in October

Let's make your growth

profitable.

Tue 10:00

Taken

Wed 14:30

15 min · Video

Thu 11:00

15 min · Video

Fri 09:00

Taken

2 audit spots left in October

Let's make your growth

profitable.

Tue 10:00

Taken

Wed 14:30

15 min · Video

Thu 11:00

15 min · Video

Fri 09:00

Taken

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